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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information:

  • Name and email address (required for service delivery)
  • Phone number (optional, for better communication)
  • Website URLs and business information (for SEO audits and development)
  • Payment information (processed securely through Stripe)

2. How We Use Your Information

  • Service Delivery: To provide SEO audits, website development, and customer support
  • Communication: To send project updates, delivery notifications, and respond to inquiries
  • Payment Processing: To process transactions securely through our payment processor
  • Business Operations: To maintain records and improve our services

3. Information Sharing

We DO NOT sell, rent, or share your personal information with third parties except:

  • Payment processing through Stripe (required for transactions)
  • When required by law or legal process
  • To protect our rights or prevent fraud

4. Data Security

  • All data is encrypted in transit and at rest
  • Payment information is processed securely by Stripe (PCI DSS compliant)
  • Access to customer data is restricted to authorized personnel only
  • Regular security audits and updates to protect your information

5. Data Retention

  • Project Data: Kept for 1 year after project completion for support purposes
  • Payment Records: Retained for tax and legal compliance (typically 7 years)
  • Communication: Email correspondence kept for 2 years
  • Marketing Lists: Until you unsubscribe or request removal

6. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

  • Essential cookies for website functionality
  • Analytics to improve user experience (anonymized data)
  • No third-party advertising cookies
  • You can disable cookies in your browser settings

8. Contact Information

For privacy-related questions or requests, contact us at:

Email: Support@Quovara.tech

Subject Line: "Privacy Policy Inquiry"

9. Policy Updates

This privacy policy may be updated periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any changes.

Last updated: 7/24/2025

Effective Date: 7/24/2025